Privacy Policy

Naturopathy for All has the mission to make naturopathic medicine accessible to all. To carry out our mission, it’s important to communicate with you. And we’re committed to respecting our relationship with you, whether close or distant.

This privacy policy reflects our best efforts to maintain this respect, while ensuring we can communicate broadly, personally and accurately in the most cost-effective way possible. It explains how we collect, use and safeguard your personal information.

Information we collect and how we use it

Personal information

“Personal information” is any information that can be used to identify (or infer the identity of) a specific person, including, for example, your name, address, birth date, gender, etc. In some cases, your computer’s IP address can be considered personal information, as it may give some indication of your geographic location.

We may ask you for personal information in a variety of ways, including website forms, applications, mail in forms, etc.

There are a range of reasons why we may ask you for this information, including: to process a donation or application; to invite you to events; or to provide other information about us which might interest you. We may also contact you by mail, email or phone about opportunities to donate in support of our work or in relation to your application.

Your choice to provide us with your personal information is at your discretion. You may always elect to withhold information. In some cases, we will require your personal information in order to fulfil something you’ve asked of us. For example, when you make a donation, we’re required by law to take your full name and mailing address to process your payment and once we attain charity status at a later date, to send you a tax-deductible receipt.

Cookies and data technology

We use cookies and other technology on our websites to make them easier to use and so that we can learn about how you use them. Information collected this way may include (but is not limited to) your IP address and internet service provider, the type of web browser and operating system you used and which of our website pages you visited.

In some cases, interacting with our websites, social media accounts or emails provides us with “anonymous” data, such as IP address, link clicks, page visits, the time spent on a page, etc. We use Google Analytics on our website to learn where you are, when you’re using our site and what content you find most interesting. This helps us stay relevant.

We may also use third-party cookies, beacons and other storage technologies to understand what website content is most important to you so that we can measure our performance and target sponsored and unsponsored content to you on those third-party party platforms.

Aggregate data

In some cases, we may aggregate your information with other peoples’ in order to report on campaigns. For example, we may count the number of people who donate or apply based on their postal code. That way, we can show where people in Canada are taking action — with the number (e.g., “516 people from Toronto have donated to this campaign”) or by indicating the total on a map. We do not display your actual postal code or any of your contact information.

Use of third parties

In many cases, we don’t actually collect and store personal information in our systems, but instead use a third party. Such services have resources dedicated to maintaining security and confidentiality, and we ensure that any third-party partner has written policies about never sharing your information with anyone other than Naturopathy for All.

Donation and credit card information

In order to donate to us, you may need to provide your credit card information.

In the case of donations made online, we do not collect your credit card information. Instead, this information is collected and processed by third-party, PayPal services or with your online banking platform to do auto-deposit.

Links to other websites

Our websites contain links to websites owned and operated by other organizations. They may have their own privacy policies and terms and conditions and are not governed by this policy. We encourage you to carefully review the privacy policy and terms of use of each website you visit.

What you need to know about consent

By providing personal information to us, you allow “deemed” consent to the collection, use and disclosure of your information in accordance with this policy.

When you provide contact information to us for one purpose, we may contact you using that information for other areas of our work. For example, fundraising events, thank you letters, updates on how the organization is running, etc. We respect your right to control your personal information — please contact us immediately if you want us to stop using it in any particular way. We will fulfil your request in the timeliest way possible.

Please note: In order to adhere to Canada Customs and Revenue Agency rules, we are required to maintain donation records and are not allowed to remove this information from our internal records, even at your request.

Please also note: We may be unable to provide you with certain information or services if you do not give us specific personal information. For example, we cannot issue you a charitable tax receipt (once we achieve charity status) if you don’t provide your address.

Updating your consent

If you would like to stop receiving email from us at any time, click the unsubscribe link at the bottom of any of our emails or you can email info@naturopathyforall.com and type “unsubscribe” in the subject line. You can also reach us by phone at 226-884-4988.

Upon reasonable request and notice, you may view and have corrections made to the personal information we hold about you, subject to any legal or contractual restrictions. If you are aware of any inaccuracies in the personal information we hold about you or to remove all of your information from our databases, please contact info@naturopathyforall.com

Ways to prevent us from collecting “anonymous” data

Our websites use cookies and JavaScript-based tracking scripts to collect the anonymous data referred to above. To stop this from happening, adjust your web browser’s “cookie,” “cache” and JavaScript settings. Please note that doing so may affect the performance of our web properties, and in some cases may completely prevent you from using some of our pages and forms.

Information we share

General

In order to communicate with you, we may sometimes in the future work with external organizations and have them contact you on our behalf. We require them to take measures to properly safeguard your information and only use it for the purpose specified by us, in a manner consistent with this policy.

For example, if we were to send out our fundraising letters. We give them a list of names and mailing addresses of people we want to contact. They sort the lists, print the letters, stuff the envelopes and drop the mail off at Canada Post, which delivers it to your door.

We sometimes send personal information to outside organizations who help us better communicate with you. We only work with organizations that have comprehensive security and confidentiality policies, including written policies that do not allow them to use or share your information with anyone other than Naturopathy for All.

Email addresses

We do not sell or exchange email addresses with other organizations.

In some instances, we may promote actions on our websites in partnership with other non-profit organizations. In these cases, we give you the clear option of whether you want us to share your email with them.

How we keep your information secure

We endeavour to maintain appropriate physical, procedural and technical safeguards for your personal information. Some information we collect may be stored and processed on servers located outside your jurisdiction of residence, including outside your country. As a result, this information may be subject to disclosure to governments, courts or law enforcement agencies in those areas, according to their laws, without notice to us or you.

Policy updates and changes

We may change this policy from time to time without notice. Changes will be reflected on this page.

Need more information?

For further information, please contact info@naturopathyforall.com or by mail to:
12-1828 Blue Heron Drive, London, ON N6H 0B7.

This document is available to the public and explains how we collect, use and disclose information, in accordance with this policy, the Personal Information and Electronic Documents Act, the Personal Information Protection Act and other relevant legislation.